Your privacy is BBetCity's top priority. This document transparently explains how we collect, use, store, and protect your personal information each time you use our platform.
BBetCity collects information in several ways depending on how you interact with our platform. The information collected falls into three main categories:
Information you provide directly:
Information collected automatically:
Information from third-party sources:
Every piece of data BBetCity collects is used for a specific and lawful purpose. We do not use your data for any undisclosed purpose without first obtaining your consent.
| Purpose of Use | Types of Data Used |
|---|---|
| Account management and verification | Name, email, phone number, KYC documents |
| Deposit and withdrawal processing | Payment information, bank account number |
| Gaming service provision | Game history, account balance, betting records |
| Fraud prevention and security | IP address, access logs, transaction data |
| Legal and regulatory compliance | All relevant data categories |
| Customer service communications | Email, phone number, chat records |
| Platform improvement and analytics | Anonymous usage data, device logs |
BBetCity not use your data for third-party advertising or sell it to marketing companies.
BBetCity processes your personal data on the following lawful bases:
BBetCity does not sell, rent, or trade your personal data. However, there are limited situations where your data may be shared with the following parties:
BBetCity takes data security infrastructure seriously to ensure your information is always protected. The security measures we implement include:
While we take all reasonable steps to protect your data, no system is entirely perfect. You also play an important role by keeping your password and device secure.
BBetCity retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.
Once the required retention period has ended, your data will be securely deleted or permanently anonymized so that it can no longer be associated with you.
You have the following rights regarding your personal data held by BBetCity. To exercise any of these rights, contact our privacy team via the support email.
BBetCity uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The cookies we use fall into several categories:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some BBetCity platform features.
The BBetCity platform may contain links to third-party websites or services, including game providers and payment partners. This Privacy Policy applies solely to the BBetCity platform.
BBetCity is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit. Any information you provide to third parties is subject to their own privacy policies.
BBetCity services are restricted to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data and close the account in question. If you believe your underage child has registered an account, please contact us immediately.
BBetCity reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer.
When significant changes occur, we will notify you via in-account notifications or email. The last updated date will always be displayed at the top of this document. Continued use of the BBetCity platform after any amendments constitutes acceptance of the latest version of the Privacy Policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the BBetCity privacy team via:
We take every privacy-related inquiry seriously and will endeavor to respond within the timeframe required by applicable law.
We don't just talk the talk — here are the concrete steps we take every day to keep your data safe.
All data transmitted between your device and BBetCity's servers is protected with 256-bit SSL encryption. Sensitive data at rest is also encrypted for an additional layer of protection.
Your identity documents are processed through authorised KYC providers with bank-grade security systems. This information is never shared with any party without a legal requirement to do so.
BBetCity does not sell, rent, or trade your personal data to advertisers or third-party marketing companies. Your data is used solely to provide the services you registered for.
BBetCity complies with all applicable data protection legal requirements, including AML/KYC requirements set by authorised financial regulatory bodies.
You may access, correct, or request deletion of your personal data at any time. Our privacy team will process your request within the stipulated timeframe.
BBetCity's security infrastructure is regularly assessed by certified independent security auditors to ensure data protection standards are consistently maintained at the highest level.